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Webinar Wednesdays

  

Webinar Wednesdays

Policies and Frequently Asked Questions


Can I receive a certificate for attending a webinar?

Yes, certificates are sent out after the webinar to attendees who attended the entire webinar. You will receive a PDF certificate acknowledging your attendance. You will also have the option to complete an evaluation that will make you eligible for ACE Credits. 

What are ACE Credits?

FFTA is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Note that you are responsible for determining if this type of credit is applicable to your license. You can check the map on the ASWB website for information on whether your state accepts ACE credit. You do have to log-in to the FFTA Website in order to access ACE Credit. 

Can I receive a certificate for attending part of the webinar?

No, you must attend the entire live webinar in order to receive a certificate.

What if I was only five minutes late for a very good reason?

No, you must attend the entire live webinar in order to receive a certificate. 

What if I had to leave five minutes early for a very good reason, that was not my fault?

No, you must attend the entire live webinar in order to receive a certificate. 

What if I called in and heard every word, but I could not log-in on the computer?

No, you must attend the entire live webinar in order to receive a certificate. If you do not have access to the visual piece of the webinar you are missing important learning opportunities. You can review system requirements for accessing our webinars here

What if I missed the live webinar, but watched the recorded session?

No, you must attend the entire live webinar in order to receive a certificate. 

My name is spelled incorrectly on my Certificate of Attendance, can it be reprinted?

No, your certificate is drawn directly from your registration form. Please be sure to register using the spelling and capitalization that you would like to appear on your certificate. Once these certificates are sent out we cannot regenerate them.

I can't find my Certificate of Attendance for a past webinar, can you resend it?

No, your certificate is emailed directly and is never saved on our server. We are not able to reprint it later. If you have not received your certificate, notify us within one week of the webinar and we will assist you. ACE Certificates are stored in your Member Portal, if you completed the survey your ACE certificate will be saved and you can access it at a later date. Please email us if you are having trouble with your member portal.

Will a recording of the webinar be available?

Yes, we post all recorded webinars to the FFTA Website shortly after the conclusion of the webinar. Additionally, we email the recording to all registrants following the webinar.

Will the PowerPoint used for the webinar be available to attendees?

Yes, we post all webinar PowerPoints to the FFTA Website shortly after the conclusion of the webinar. Additionally, we email the recording to all registrants following the webinar.

 

 

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